Privacy Policy

1. Scope of This Policy

This policy applies to information collected through this website. It is intended to help visitors understand what information may be collected, how it may be used, and the choices available to them.

2. Information We Collect

We only have access to information that you voluntarily provide to us through email, contact forms, newsletter sign-ups, or other direct communication with Cold Chain Platform.

This policy covers:

1. Personally identifiable information collected through the website.
2. How that information is used and when it may be shared.
3. The choices available to you regarding the use of your information.
4. The steps we take to help protect your information.
5. How you can request correction or deletion of your information.

3. How We Use Information

We use information you provide to respond to your enquiry, fulfil the reason you contacted us, provide requested information, and communicate with you about Cold Chain Platform news, resources, services, or updates where appropriate.

Unless you ask us not to, we may contact you by email in the future about relevant updates, products, services, or changes to this Privacy Policy.

4. Sharing of Information

We do not sell or rent your personal information. We will not share your information with any third party outside our organisation except where necessary to respond to your request, provide a requested service, comply with a legal obligation, or protect the rights and security of Cold Chain Platform.

5. Your Access and Control

You may opt out of future contact from us at any time. You may also contact us to request that we:

• Confirm what information we hold about you, if any.
• Correct or update information we hold about you.
• Delete information we hold about you, where applicable.
• Respond to any concern about our use of your information.

6. Security

We take reasonable precautions to protect information submitted through the website. Where sensitive information is collected online, it is transmitted using secure technology. You can verify this by checking for "https" at the beginning of the page address.

We also take precautions offline. Access to personally identifiable information is limited to people who need that information to perform a specific task or respond to a visitor request.

7. Cookies

We use cookies on this website. A cookie is a small piece of data stored on a visitor’s device to help improve site access, identify repeat visitors, and understand how the website is used.

Cookies may help us improve your experience on the site. Use of cookies is not linked to personally identifiable information on this site.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted on this page with a revised update date.

9. Contact

If you have questions about this Privacy Policy or believe we are not abiding by it, please contact us through the website.